[Odyssey-L] Potential New User

[dsouza]

Brian:
Thanks Brian, for your response.
Yes, that is true, but the problem somehow arises with libraries that 
have ILLiad.  They are unable to see that I have Ariel and see only my 
Odyssey address.  And my Odyssey does not receive but only sends.  So I 
always for two years, had an empty Odyssey.  So I really don't know what 
is wrong.
Sandra

Brian Miller wrote:
>
> You should be able to have Ariel and Odyssey Standalone on the same 
> machine.  Both can be open at the same time for receiving, and arieled 
> documents will only go to the Ariel software and odysseyed documents 
> will only go to your Odyssey Standalone.  If you use a TWAIN driver 
> for the scanner hooked up to your Ariel/Odyssey PC, you'll need to 
> close Ariel when you want to scan and send in Odyssey because Ariel 
> reserves the scanner so Odyssey can't see it.  But you should be able 
> to have both softwares open on the PC in order to receive.
>
> Can someone else on this list confirm if they've got Ariel and Odyssey 
> on the same PC and if they had to do anything special to get them to 
> 'play nice'?  :-)
>
> -Brian
>
>
> At 10:38 AM 10/9/2009, you wrote:
>> Hi Brian:
>> Something struck a bell when I saw your name.  Yes, I remember how to 
>> used to help me when I first set up Odyssey.  Don't use it anymore, 
>> because somehow when I have it running on the same machine as Ariel, 
>> other libraries do not see that I have Ariel and don't seem to 
>> receive anything via Odyssey, so I discontinued it.
>> Sandra DSouza
>> Jefferson Laboratory Library
>> 12050 Jefferson Ave., Suite #126
>> Newport News, VA
>> VWC.
>>
>> Brian Miller wrote:
>>>
>>> Linda;
>>>
>>> Thank you for sharing!  I didn't think about the retry perspective 
>>> in terms of matching Ariel.  By increasing the number of retries, 
>>> you could let Odyssey retry for hours if you wanted.  But do you 
>>> find that articles do eventually go through via Odyssey if they 
>>> didn't on the first try?  My experience has been the opposite:  That 
>>> usually the borrowing library's Odyssey Standalone computer is off 
>>> or the software is not open.  Our practice is to telephone the 
>>> borrowing library's ILL office where we nearly always hear "Oops!  I 
>>> didn't know it was off; I'll turn on our machine ASAP.  Please retry 
>>> in 5 minutes.  Thanks for letting us know!"
>>>
>>> -Brian
>>>
>>
>>
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>
>
> Brian D. Miller
> Lending / Document Delivery Service Coordinator
> Ohio State University Interlibrary Services (OSU)
> Thompson Library, Room 250
> 1858 Neil Ave Mall
> Columbus OH 43210
> 614-688-8456
>
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